# 💻﹒Crashing Issues

**If you encounter loader crashes please follow these steps:**

1. Zealot wont crash if you close every background program, and all overlays: fx gamebar (xbox), Medal TV, SteelSeries, Overwolf, Nvida, Discord Overlay (Disable in discord settings) etc

Follow these steps if ones above dont work.

1\):

**If Game Is Downloaded On Ubisoft -**

Go onto your File Explorer (Windows+E) and locate this file "C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy's Rainbow Six Siege"

**If Game Is Downloaded On Steam-**

Go onto your File Explorer (Windows+E) and locate this file "C:\Program Files (x86)\Steam\Steamapps\common\Tom Clancy's Rainbow Six Siege"

2\): Look for a file located under "Videos" that contains random numbers, example: "166672"

3\): Delete the file - Then delete from recycle bin and attempt to use loader again following the steps in [Injecting Process](https://skreechware-2.gitbook.io/r6-zealot/injecting-process)

Another potential solution for frequent crashes is to inject in Windowed Mode instead of your current mode. If injection works properly, revert back to your usual mode.

If you **still continue crashing** after both of these please run [this program](https://mega.nz/file/TEFXiDpY#cIxCvs4XQn4P-XNnwzn6x1UrE8TxxQIFsmkO8AVwpXQ) which will give you a mega link that needs to be sent to support with the issues explained. Also send the mega link that will be copied to your clipboard in a support ticket.

**Please refrain from opening a ticket for 1 or 2 crashes. If you've attempted more than 4 times, restarted your PC, and the issue persists, feel free to open a ticket for assistance in our** [**Discord**](https://discord.gg/closetware)
