🔴Common Errors & Fixes

This is a developing page, as more customers provide errors it will be updated accordingly

Fatal Error #3, Contact Support!

To resolve this error, perform a full restart of your PC and try again. This issue arises when our product fails to load the necessary components onto your computer. If the issue persists after 2-3 tries, please contact us.

Punkbuster, Riot Vanguard Issue

To resolve this issue, uninstall the specified anticheat software as instructed on our website. These programs may mistakenly flag our driver. Simply locate and uninstall them through your program files by searching for their names. Can't figure it out? Press here for a guide.

Disable Secure-Boot

How to Disable Secure Boot

  1. Restart Your Computer:

    • Begin by restarting your computer. During the startup process, be ready to press the designated key to enter the BIOS/UEFI settings. This key is often F2, DEL, ESC, or F10, but it may vary depending on your computer's manufacturer.

  2. Access BIOS/UEFI Settings:

    • Once you press the correct key, you'll enter the BIOS/UEFI firmware settings. Browse through the menus to find the Secure Boot option. This is typically located under the Security, Boot, or Authentication tab.

  3. Disable Secure Boot:

    • Highlight the Secure Boot option and change its setting from Enabled to Disabled. Follow any on-screen instructions to save changes and exit the BIOS/UEFI.

  4. Save and Exit:

    • After making the necessary changes, save your settings (usually by pressing F10) and exit the BIOS/UEFI. Your computer will reboot with Secure Boot disabled.

How to Enable EFI Boot in BIOS

  1. Restart Your Computer:

    • Start by restarting your computer. During the initial boot process, be ready to press the key to access the BIOS/UEFI settings, such as F2, DEL, ESC, or F10, depending on your system manufacturer.

  2. Access BIOS/UEFI Settings:

    • After entering the BIOS/UEFI settings, navigate through the menus to locate the Boot options.

  3. Enable EFI Boot:

    • Look for an option labeled Boot Mode, UEFI/BIOS Boot Mode, or Boot Option and set it to UEFI or EFI. You may need to disable Legacy Boot to enable EFI.

  4. Save and Exit:

    • Save your changes by pressing the appropriate key, often F10, and exit the BIOS/UEFI. Your computer will reboot with EFI Boot enabled.

"Corrupted Firmware" Error

If you encounter a "Corrupted Firmware" error when running Zeroday, it might be due to third-party providers such as Ring-1 or Lethal corrupting Windows files. To address this issue, you have two options:

  1. Reinstall Windows:

    • Perform a full reinstallation of Windows, ensuring that all files are wiped during the process. This will restore your system to a clean state.

  2. Direct Support Via Anydesk Theres a posibility we can fix the issue by connecting to your PC and fixing it for you, although this isn't always guaranteed.

"Found Bad Software Battleye" Error

To resolve the "Found Bad Software Battleye" error, simply restart your computer. Ensure that Rainbow Six Siege is not running during this process, as the error is often caused by conflicts with the game's files. Restarting your PC ensures that all associated processes are properly reset.

Last updated